Warranty Page

Manufacturer's Warranty for BBQ Grills

Coverage:

This Manufacturer's Warranty covers defects in materials and workmanship for BBQ grills purchased from USA Grills Direct. The warranty period and coverage details vary by brand and model. For precise information regarding your product, please refer to the specific warranty details provided by the manufacturer.

Terms and Conditions:

1. Warranty Period: The warranty period starts from the date of purchase and extends based on the terms outlined by the manufacturer for your specific model.

2. Scope of Coverage: This warranty covers defects in materials and workmanship under normal use and maintenance. It includes the repair or replacement of defective parts or components, as determined by the manufacturer.

3. Exclusions: The warranty does not cover damage resulting from:

   • Improper installation, misuse, or neglect.
   • Accidents, alterations, or unauthorized repairs.
   • Use of non-manufacturer-approved parts or accessories.
   • Natural disasters, acts of nature, or other external causes.

4. Claims Process: To file a warranty claim, please contact our customer service team at support@usagrillsdirect.com. Provide proof of purchase and a detailed description of the issue. Our team will assist you with the claims process and coordinate with the manufacturer.

5. Resolution: If a defect is confirmed during the warranty period, the manufacturer will repair or replace the defective part or product at their discretion. Please note that repair or replacement may involve shipping fees and other applicable charges.

6. Limitations: The manufacturer’s liability under this warranty is limited to the repair or replacement of defective parts. usagrillsdirect.com and the manufacturer are not liable for incidental or consequential damages resulting from the use or inability to use the product.

7. Transferability: This warranty is valid only for the original purchaser and is not transferable to subsequent owners without written consent from usagrillsdirect.com and the manufacturer.

Disclaimer: The terms and conditions of this Manufacturer's Warranty are subject to change without notice. For the most current information and specific warranty details for your BBQ grill, please consult the warranty documentation provided with your purchase.

For further assistance or inquiries regarding warranties, please contact our customer service team:

Customer Service Hours: Monday - Friday: 9:00 AM to 5:00 PM GMT

Contact Information:

• Phone: +1 (786)-708-8956
• Email: support@usagrillsdirect.com

Address: 1032 E BRANDON BLVD #7927 BRANDON, FL 33511 UNITED STATES

Please note that our physical address is used solely for mailing purposes. We operate exclusively online and do not have a physical retail location or storefront.