CA Privacy Rights

**California Privacy Rights Policy**

**Effective Date:** 08/11/2024

**1. Introduction**

Welcome to USA Grills Direct ("Company," "we," "our," or "us"). This California Privacy Rights Policy is designed to provide California residents with information about their rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) and to outline how we collect, use, and share personal information.

**2. Information We Collect**

We may collect the following categories of personal information:

- **Identifiers:** Name, email address, phone number, IP address.
- **Personal Information:** Payment information, purchase history, and other information you provide.
- **Protected Characteristics:** Gender, age, and other demographic information.
- **Commercial Information:** Transaction details, purchase history.
- **Internet Activity:** Browsing history, search history, and interactions with our website or ads.
- **Geolocation Data:** Location information when you use our services.
- **Sensory Data:** Audio recordings of customer service calls, if applicable.

**3. How We Use Your Information**

We use personal information for the following purposes:

- To process transactions and provide services.
- To communicate with you about your account or orders.
- To improve our website and services.
- To send marketing and promotional communications, with your consent.
- To comply with legal obligations and resolve disputes.

**4. Sharing Your Information**

We may share personal information with the following entities:

- **Service Providers:** Companies that perform services on our behalf, such as payment processing, analytics, and marketing.
- **Business Transfers:** In connection with a merger, acquisition, or sale of assets.
- **Legal Requirements:** To comply with legal obligations or protect our rights and safety.

**5. Your Privacy Rights**

Under the CCPA and CPRA, you have the following rights:

- **Right to Access:** Request a copy of the personal information we have collected about you in the past 12 months.
- **Right to Deletion:** Request that we delete your personal information, subject to certain exceptions.
- **Right to Opt-Out:** Opt-out of the sale of your personal information. (Note: We do not sell personal information.)
- **Right to Non-Discrimination:** We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please submit a request by contacting us at 

- **Phone:** +1 (786)-708-8956
- **Email:** support@usagrillsdirect.com

 **6. Do Not Sell My Personal Information**

In accordance with the CCPA, you have the right to request that we do not sell your personal information. As of the effective date of this policy, we do not sell personal information. If we start selling personal information, we will update this policy and provide a mechanism for you to opt-out.

**7. Minors' Privacy**

We do not knowingly collect personal information from minors under 16 years of age. If we become aware that we have collected personal information from a minor, we will take steps to delete that information.

**8. Data Security**

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the Internet or electronic storage is completely secure.

**9. Changes to This Policy**

We may update this California Privacy Rights Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website. The updated policy will be effective as of the date it is posted.

**10. Contact Us**

If you have any questions about this California Privacy Rights Policy or wish to exercise your privacy rights, please contact us at:

For more information about our privacy practices, please refer to our Privacy Policy